- To delight customer by providing product and service, beyond his expectation.
- To become market leader in submersible type pumps and allied products.
- To create professionally stimulating, stress free and proactive work environment for our employees, suppliers, and provide them avenues for improvement.
- To create wealth: by throughput & by total elimination of non value adding activities; for continuous improvement, for satisfaction of stake holders, employees and for fulfilling social obligations.
We, at DARLING PUMPS PVT LTD shall continue to add value for, the customer at the right cost with our quality products & services. We shall continuously strive for satisfaction of our customers, which shall give them continuous delight.
In order to achieve this:
- We shall continuously innovate and make improvements in our products, process, system and technology.
- We shall locate all wastage and eliminate them.
- We shall continuously design and redesign employee training and development program in order to keep their motivation and morale at the highest level.
- We shall create a proactive work culture.
- We shall create an island of excellence through focus on customer, employee empowerment and continuous improvement.
- To reduce rejection and rework in production area
- To improve quality index of out-going products on continues basis.
- To impart motivation and training to all employees.
- To strive to become market leader in domestic market in our segment of market.
- To increase export sales.
- To introduce post sales service system (above warranty period).